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3.2 Risk Communication: Information Distribution, Use of Media, and Educating Local Communities
Risk communication is a multifaceted process, beginning from defining the risks, identifying hazards, assessing vulnerabilities, promoting community resilience and finally ending with the dissemination of information to the general publics, such that all key stakeholders, ranging from government, the healthcare sector and their personnel, and local communities understand health risks in the event of a healthcare emergencies.
This is especially important for local communities, where risks and hazards are often understood poorly by the lay person. The use of mainstream media, such as newspapers and television are an excellent tool often used by the Cambodian government to communicate health risks. However, with the emergent of newer forms of media, such as smartphone and web apps, such risk communication could be further improved, in terms of its reach, resiliency and sustainability.
Your task is to create or improve upon designs to identify and communicate risks to local communities.
Example: To communicate the risk of COVID19, the Australian government along with their partners created the COVIDSafe app for smartphones. This allow Australian to understand the risk and hazard of COVID19, and gives government agencies the tool to alert Australian almost instantaneously. Such software currently does not exist, or lack robustness in Cambodia. Additionally, not all Cambodian has access to smartphone yet, and some still struggle to get reliable internet access. Can you design a similar app that is appropriate to the Cambodian people, taking into account the lack of smartphone adoption and internet access?